Frequently Asked Questions

What is included in the package of the TORNA Lift 2?

The carrier, a loading ramp, a quick release with 2 keys, protective cover, license plate holder, tie-down straps, and the Dutch manual. No loose accessories available for order.

Which tow bars is the TORNA Lift 2 compatible with?

Standard 50 mm tow balls according to ISO 1103 standard. Fixed, detachable, and foldable tow bars all work. Keep in mind the ball load of your car.

How much does the carrier itself weigh?

23 kg. Most people place the carrier onto the towbar independently — and thanks to the unique coupling, it locks in place with one movement.

Is the TORNA Lift 2 safely certified?

Yes. Officially tested and certified by TÜV SÜD (DIN 75303:2019) and TÜV NORD (ECE-R26, approval number E24*26R04/00*0158*00). Test reports available upon request.

For which bicycles is the carrier suitable?

For all regular bicycles and e-bikes up to 30 kg each. The V-shape wheel cradle fits tires from 20 to 120 mm, from road bikes to fat bikes. Not suitable for tandems or recumbent bikes.

What does pre-order mean and when will it be shipped?

You reserve a Lift 2 from the first batch and pay immediately. We will ship as soon as the stock arrives. Free to cancel until shipping.

Can I come to see the carrier first?

Yes, in our showroom in Drachten. Make an appointment through the showroom page for a real demonstration.

What warranty and return policy do I get?

2 years of factory warranty and 14 days return policy from the moment of delivery, even for pre-orders. Not satisfied? Money back.